What Our Support Covers

What we can do for you

Everything below is work we can simply take over. If you prefer to keep your hands on the site, we guide you through the same list instead.

• Style everything to your brand, from Global Styles to individual widgets.
• Add search forms to your pages, in the right place and the right layout.
• Set up our IDX Broker templates so search, results and listing pages match the rest of your site.
• Configure your listing widgets, including which listings each one shows.
• Build example saved search pages and community pages you can then copy for other areas.
• Set up lead capture, so enquiries land where you expect them.
• Handle location settings and listing exclusions, when you focus on a specific area or want certain listings left out.
• Fix anything that does not display the way it should.

Why we can move fast on it

IDX Broker integrations are what we work on every day: WordPress, Wix, Squarespace, Webflow, custom builds and every kind of page builder. We know how each of these platforms behaves and how it meets the IDX side, so when a theme enforces its own styling or a builder wraps things in a container that shifts the layout, we already know where to reach and what to adjust by hand.

Who we usually talk to

People come to us from very different places. Some want to improve an integration that already runs, some are building from zero. Sometimes we are talking to a realtor who wants one more widget on the homepage, sometimes to a developer who wants the technical details of the wrapper and the templates. We adjust the conversation to whoever is on the other side and to what they actually need.

Why we work by email

Technical support runs over email, and that is a deliberate choice. It is simply the most effective way to handle this kind of work. Everything is written down, nothing gets lost between calls, screenshots and links stay attached to the thread, and any of us can pick the case up with full context. Problems get taken apart properly and solved, instead of half-remembered.

What happens after you sign up or assign us

You will not get an automated welcome sequence. One of our developers looks at your case personally and writes to you in that same thread, so replying to that email is always the fastest way back to us.

1. 1 We look at your site first

   We open your website, check how far the IDX integration already is, and see whether you are starting from nothing or adding to something that works. Then we write to you by hand, with what we can do for your specific case and which directions make sense.

2. 2 You get the options, not a sales pitch

   In that first email we lay out everything that is available to you, from templates and styling to widgets, pages and the complete website. You pick what fits.

3. 3 We take the work over

   A large part of the work happens on our side, in your IDX Plugin dashboard and on your IDX Broker pages, so we can take it over straight away. For the parts that live on your website, tell us what you want and where, and we arrange it in whatever way suits you.

   
4. 4 Or you drive, we navigate

   Prefer to stay at the controls? We describe every step, send you exactly what to paste and where, and answer as you go. The result is the same, only the hands differ.

5. 5 Then the details, at your pace

   Styling adjustments, lead capture, location settings and listing exclusions, extra pages for your areas. Your setup does not expire, so come back whenever you redesign or want something added.

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